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When would you cancel?
I have an upcoming shoot at the send of the month, for which a stylist has been hired. Last week I sent a PM to her here (which she has read), to confirm the shoot, earlier this week I sent her an email to her regular email account, and this morning I left her a voicemail message. Even though a date has been set for the shoot, we didn't set a time yet, and the stylst is waiting for that information. I am hoping she will return my call today, but I am getting frustrated with her lack of response. How many messages would you send and how long would you wait before leaving one last message that the shoot is canceled, and letting the stylist know that she can schedule other appointments for that day? Thanks. Erich EDIT: See update below Jan 16 07 11:17 am Link ErichDrazen Photography wrote: I will try twice via e-mail/electronic written methods and once on the phone (I leave a message). If I don't hear from you shortly after in response, then you're off the list of people I will work with/hire. This assumes we already had a commitment of some sort and you go flaky on it. Jan 16 07 11:21 am Link I would be sure to send a message that says exactly what you mean/need: "Hi, I need to get your confirmation on the date and time for our shoot. I need to let the stylist know so that she can be sure to have a clear schedule. Please get back to me by ___________(date and time) so that I can confirm. Call me at xxx-xxxx. Thanks." If you leave a message that says "Hey, I need to talk to you, please call me back." It is vague and doesn't actually say what you need, which is time sensitive. So long as you are communicating clearly, then I wouldn't wait too long. Possibly look into finding another model to work with that day, and be sure to call the first one back after a certain point and say "Hi, since you didn't get back to me in time, I've had to make other arrangements for the day." At that point you can make mention that you're still interested in working with her if you want, or just leave it at that. It IS possible that things are going on in her life. One never does really know. Giving her the benefit of the doubt is always helpful, though you shouldn't put everything on hold. Best of luck. Jan 16 07 11:22 am Link This is already a "reschedule" as the first time we were supposed to shoot (and had hired the same stylist) she emailed me the night before to say she was sick and couldn't make it. I would have rather she called, as I could have missed the email and not seen it until the next day. Both email messages and the voicemail I sent asked her to confirm our scheduled shoot for the date we had set, asked her if starting at 10AM would work since I needed to let the stylist know. I also asked her to get back to me as soon as possible, but I didn't give her a "deadline". Jan 16 07 11:31 am Link Send the model one more note saying- if I don't hear from you in 24 hours, the shoot is cancelled- that'll get you a response. Jan 16 07 11:34 am Link I second what Daniela suggests - put a deadline on hearing from her and request that she get back in touch with you even if she doesn't want to follow through with the shoot. Then if you don't hear from her within that amount of time, you can begin looking for someone to take her place, or cancel with the stylist/MUA. Jan 16 07 11:46 am Link This is a flake waiting to happen. Cancel the shoot and move on. The small probability that the model will actually go through with it isn't worth the hassle and risk. Jan 16 07 12:43 pm Link id just hire another model and tell her its cancelled. Jan 16 07 12:54 pm Link Thanks for the advice. I always like to give people the benefit of the doubt (maybe she has been really busy), but at the same time, I don't want to be a pushover. If I don't hear back from her by tomorrow, I'll call her one more time and tell her I need to get confirmation within 24 hours, or else I will need to cancel the shoot. Jan 16 07 01:07 pm Link Find another model. I agree with TX; this is flake waiting to happen. Consider yourself fortunate that you have some circumstantial evidence to make a sound decision from. The fact that you had to post this thread and wonder is enough in my mind to cancel the shoot. This is especially true if you are hiring her for the shoot. If she had read your message and not responded within 24 hours of reading it then move on. Jan 16 07 01:14 pm Link ErichDrazen Photography wrote: FORGET IT!!!!!!!!!!!!!!!!!! Jan 16 07 01:19 pm Link ErichDrazen Photography wrote: In today's world, there is only one reason people don't keep in touch: They don't want to. Jan 16 07 01:23 pm Link The same thing happened to me, I emailed and messaged her 3 or 4 times to both a week before the shoot. She never got back to me. go figure, luckily the girl did a great job on her own makeup and stuff. Shit happens I suppose, just roll with it. Jan 16 07 01:25 pm Link Mickle Design Werks wrote: eh- that's not always true. Jan 16 07 01:26 pm Link Is there anymore room to agree that she's a flake? Because if so, I'd like to support that, haha. Jan 16 07 01:27 pm Link Chip Morton wrote: Actually, I almost didn't post this question, since I don't want her coming here and seeing this. I would like her to contact me, but I don't want her to feel "shamed" into replying. All that would accomplish would be to cause negative feelings, whether or not we shoot together, and I don't want to burn any bridges or cause any ill feelings with her. Jan 16 07 01:38 pm Link ErichDrazen Photography wrote: I think you do well to behave like that. Giving her the benefit of the doubt at least gives her the chance to prove to you that she isn't worth the effort. Making the assumption and cancelling prior to actually having a deadline isn't very fair, no matter how much the cards are stacked against her. Making her fate for her isn't very fair. Jan 16 07 01:49 pm Link ErichDrazen Photography wrote: Your OP is a little confusing. To many, "she"s not enough of what they are referring to. Jan 16 07 03:56 pm Link Farenell Photography wrote: Sorry, I was vague in who I was trying to get confirmation from. Jan 16 07 05:57 pm Link i think youre in the clear as far as being professional... even in posting this. to avoid burning future bridges, you may want to be careful how you word your "if you dont respond message." it could come off sounding a little bitchy. if you really might want to work with her in the future, you might want to try something a little more passive aggresssive like, "due to some scheduling conflicts, were really going to need to firm this date up or im going to have to let it go." at the same time, if shes proving to be a flake, im sure you can find someone else whose more eager to work with you. just my thoughts. Jan 16 07 08:33 pm Link TXPhotog wrote: All good advice: deadline, hire a new model, and what TX said. Not worth the grief. Tim Jan 16 07 08:37 pm Link ErichDrazen Photography wrote: I'd say, "Hi _____, I have not heard back from you regarding a time for our shoot of ___ date. The Stylist and I both need to know by ________ date. I'm very sorry, but if I have not heard from you by ______ the shot will be cancelled. Thank you for your time and consideration. I look forward to working with you once I hear back from you. Jan 16 07 08:41 pm Link ErichDrazen Photography wrote: Do as you see fit, but there is no bridge there to burn in the first place. Jan 16 07 08:51 pm Link Daniela V wrote: I'll bet it doesn't Jan 16 07 11:56 pm Link ErichDrazen Photography wrote: This model look, sound and act like a flake. Jan 17 07 12:02 am Link Sometimes, esp when I'm on the road, busy working and only have cell phone internet access, I will check my urgent messages (shoots for the next day or upcoming week) and leave the others for when I have more computer time... But I do agree (esp considering she 'flaked' once already) that it's prob best to move on. Just giving the model the benefit of the doubt. Jan 17 07 12:02 am Link It sounds like a case where you might be more into the shoot than the model is. Unless they've got a darn good excuse (but even so, this is would be the 2nd time they've left you hanging), you might want to move onto a different model who is more professional. I think you've done all you reasonablely can on your end. Jan 17 07 09:38 am Link Fred Prose wrote: Even if it doesn't, it does allow him the forewarning to move on. If she gets back in touch after the appointed cut off time, then he can arrange something new with her (if he chooses). It gives him a difinitive time to move on, and many times thats all people need, both he and the model, to be able to move forward. Often people get too stuck in waiting for someone else, and then the day arrives, no decision has been made, and oh well. It also gives the model the opportunity to be responsible for her schedule and considerate of other people. If she's not, then she'll be learning the hard way. Jan 17 07 09:44 am Link Maya Lei wrote: I have a sneaking suspicion that you would have gotten back to the photographer long ago to set a date and time though... you clearly don't appear to be the irresponsible type! You do great work! Jan 17 07 09:46 am Link NC17 wrote: Seems to me she has already had that opportunity, and has not used it. Jan 17 07 10:17 am Link Fred Prose wrote: sometimes no response, is the response. Jan 17 07 10:19 am Link Daniela V wrote: Ahhh Daniela, beautiful and savvy. My favorite type of model. Jan 17 07 10:30 am Link TXPhotog wrote: I beg to differ, this is NOT a flake waiting to happen, this IS a flake in progress... she has already begun to flake, no replies to phone calls or emails. That's how it all starts. Jan 17 07 10:38 am Link I was trying to be nice, Howard. It's just that it happens so rarely, nobody recognizes it. Jan 17 07 11:15 am Link Once again, I appreciate all the input and advice. I have just left her a voicemail message, as well as an email (MM) message, giving her until noon tomorrow to confirm and set a time, and letting her know that if I do not hear back from her by then, I will need to cancel the shoot. We'll see what happens. Thanks again. Jan 17 07 11:21 am Link Carpe Imago Photography wrote: I've had to do this plenty of times with photographers- some of whom contacted me when I first started out and I thought they were too good for me, but they were willing to do TFP anyway...and then I would correspond, write back and forth, so and and so forth...and then would just stop responding. I wrote them and told them I assumed they were no longer interested and good luck with their future endeavors. Jan 17 07 11:22 am Link ErichDrazen Photography wrote: I hate to be the bearer of bad news, bud, but she has already cancelled the shoot. Jan 17 07 11:59 am Link UPDATE: I received an email from the model saying that she is unable to keep the shoot. At least I have an extra 24 hours now to try and find another model for that date. Thanks again to everyone here. Jan 17 07 12:39 pm Link TXPhotog wrote: Ahh, see his below message though: she just got back to him. When he gave her a deadline, she responded. People often need boundaries to behave under, its amazing how much the results will improve. When you leave someone with an open ended question, they often don't respond because they don't feel like it is pressing enough. Give them a boundary, and there is your answer. Jan 17 07 12:47 pm Link ErichDrazen Photography wrote: Please tell us that you are not going to give this whack-job a third chance... Jan 17 07 01:25 pm Link |