My husband and I are currently with homestead.

We have reached a point where they do not offer enough to do our work justice.
We have also tried setting up a storefront, but their staff does not know how to answer all our questions. We feel that it should not be that complicated to set up a store.

Does anyone know of a web host which has the storefront option which we could design ourselves. I like the monthly payment plan, and the fact that I can make regular updates from my computer.

Any suggestions would be greatly appreciated.

I LOVE siteflip.  I get about 3 gigs for $36 a YEAR with unlimited email accounts, shopping carts, gallery, etc included, and 99.9% uptime - I've only had a site go down 2x in 4 years, and i've set up about 5 with them.  Both down times were less than a few hours.